About
Motivated and adaptable graduate with a Second Class Upper degree in Sociology, complemented by hands-on experience in banking operations, customer service, and financial compliance gained during a structured internship at Access Bank Nigeria PLC. Leverages strong analytical, communication, and teamwork skills, enhanced by professional certifications from McKinsey, The World Bank, and Cisco, to contribute positively within a dynamic financial organization.
Work
Access Bank Nigeria PLC
|Intern - Financial Operations
Benin City, Edo State, Nigeria
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Summary
Supported critical banking operations and enhanced customer satisfaction through diligent transaction processing, compliance adherence, and proactive issue resolution during a structured internship.
Highlights
Ensured high accuracy in transaction processing and documentation, gaining practical exposure to banking compliance and internal controls.
Provided direct support to customers at the service desk, efficiently handling enquiries and resolving basic account-related issues to maintain service quality.
Collaborated with the marketing team on customer outreach initiatives, assisting in the preparation of promotional materials to boost engagement.
Contributed effectively within cross-functional teams across Operations, Customer Service, and Marketing departments, fostering collaborative workflows.
Certificates
Data Science Essentials with Python
Issued By
Cisco / Digital Skills Africa
Behavioral Science in Public Policy
Issued By
The World Bank
Leadership and Organizational Development
Issued By
YALI, Young African Leaders Initiative
McKinsey Forward Program
Issued By
McKinsey.org
UN SDGs Certificate of Excellence
Issued By
African SDGs Mentorship Programme
Career Essentials in Generative AI
Issued By
Microsoft and LinkedIn
Skills
Analytical Skills
Analytical thinking, Problem-solving, Data analysis and reporting.
Communication Skills
Communication, Interpersonal skills, Customer relationship management.
Teamwork & Collaboration
Teamwork, Collaboration, Leadership potential.
Compliance & Operations
Attention to detail, KYC and compliance awareness, Banking operations, Internal controls.
Software & Tools
Microsoft Excel, Microsoft Word, Microsoft PowerPoint.
Professional Qualities
Adaptability.
References
Precious Emwinghare Igbineweka
Access Bank Nigeria PLC, precious.igbineweka@accessbankplc.com
Precious Igbineweka
Access Bank Nigeria PLC precious.igbineweka@accessbankplc.com